Last updated: 22 October 2026
1. About Levio
Levio (levio.guru, the “Platform”) is operated by Liebe OÜ, registry code 16292022, registered at Virbi tn 7, 13629 Tallinn, Estonia (“we”, “us”). The Platform is an online marketplace where independent providers (“Vendors”) publish listings for courses, trainings, events and activities, and where users (“Customers”) can find, contact and book them.
By creating an account or using the Platform you agree to these Terms. If you do not agree, please do not use the Platform.
2. Our role
Levio provides the Platform only. Unless a listing states otherwise, the contract for a service is concluded directly between the Customer and the Vendor. The Vendor is solely responsible for the service, its quality, safety, legality and for the accuracy of the listing.
Questions about a specific service (its content, time, place or price) should first be sent to the Vendor through the Platform’s messages. If the Vendor does not respond or the question concerns the Platform itself, contact us. Claims concerning a service are made against the Vendor; if a third party brings a claim against us because of a Vendor’s service or listing, the Vendor is responsible for it.
3. Accounts
- You must be at least 18 years old, or have the consent of a parent or legal guardian.
- You must provide accurate information and keep your login details confidential.
- You are responsible for all activity under your account. Tell us immediately at info@levio.guru if you suspect unauthorised use.
- We may suspend or close accounts that break these Terms or the law.
4. Rules for Vendors
- Listings must be accurate, up to date and describe the real service, price, time, place and language.
- You must hold every licence, permit and insurance your activity requires, and comply with consumer protection, tax and other applicable laws.
- You must honour confirmed bookings, or cancel them in good time and refund the Customer according to your stated cancellation terms.
- You must not publish misleading, illegal, discriminatory or infringing content, or content you do not have the rights to.
- We may review, edit the presentation of, hide or remove listings that break these Terms.
When a Customer books or contacts you, you receive their personal data (such as name, email and booking details). You may use this data only to provide and communicate about the booked service, and you are responsible, as an independent data controller, for processing it lawfully under the GDPR. If you offer reduced prices (for example for students or seniors), you are responsible for checking whether the Customer is entitled to them.
5. Bookings and payments
Prices are shown in euros and include VAT where applicable. A booking is confirmed when the Customer receives a confirmation from the Platform. Payments may be processed by third-party payment providers under their own terms. Listing services on the Platform is currently free of charge for Vendors, and Levio does not charge Customers a booking fee. If we introduce fees, we will announce them in advance, and they will apply only from the date stated in the announcement.
6. Cancellations and refunds
Cancellation and refund conditions are set by each Vendor and shown in the listing or booking confirmation. Where the law gives Customers a right of withdrawal, it applies in addition to the Vendor’s conditions. Note that under EU consumer law the 14-day right of withdrawal may not apply to leisure services provided on a specific date or period.
If a Vendor cancels or postpones a service or changes its time or place, the Vendor must inform the affected Customers without delay and is responsible for any refund, replacement or compensation. Levio is not obliged to refund or compensate payments it has not itself received.
7. Reviews and messages
Reviews must reflect your genuine experience. Do not post offensive, false or promotional content, or personal data of others. We may remove reviews and messages that break these rules. Messages sent through the Platform may be stored to operate the service and resolve disputes.
8. Content and licence
You keep the rights to the content you upload. You grant us a non-exclusive, royalty-free licence to host, display, translate and promote that content on the Platform and related channels for as long as it is published. You confirm you have all rights needed to grant this licence.
The Levio name, logo, design, software and other Platform materials, except content uploaded by users, belong to us or our licensors and may not be copied or used without our written permission.
9. Prohibited use
You must not misuse the Platform, including by: attempting to access it by unauthorised means, collecting other users’ data, sending spam, circumventing the Platform to avoid fees, or uploading malicious code.
10. Liability
We do our best to keep the Platform available and accurate, but we provide it “as is”. To the extent permitted by law, we are not liable for services provided by Vendors, or for indirect or consequential loss. Nothing in these Terms limits liability that cannot be limited under applicable law, including your statutory rights as a consumer.
The Platform may be temporarily unavailable because of maintenance or failures of our service providers (such as hosting or payment services). We will restore the service as soon as possible; such interruptions, as well as events beyond our reasonable control (force majeure), are not a breach of these Terms.
11. Personal data
We process personal data as described in our Privacy Policy.
12. Changes to these Terms
We may update these Terms from time to time. We will inform registered users of material changes before they take effect. Continued use of the Platform after that means you accept the updated Terms.
13. Governing law and disputes
These Terms are governed by the laws of the Republic of Estonia. Disputes will be resolved by the competent court of Estonia, without prejudice to any mandatory consumer rights in your country of residence. Consumers may also turn to the Estonian Consumer Disputes Committee or the EU Online Dispute Resolution platform.
Unless mandatory law provides otherwise, the court of first instance is Harju County Court (Harju Maakohus).
14. Contact
Liebe OÜ, Virbi tn 7, 13629 Tallinn, info@levio.guru.